So we didn’t give up iiNet just yet. They called us back and sucked Andrew in with an offer of 2 free months and (another) new router. It really won’t solve our problems but at least we won’t be paying anything for the next two months. Good thing too because tonight when I came home our internet was out… again. So I’m using my iPhone internet… again.
Still annoyed, but I won’t let it bother me since it’s free.
Remember- iiNet = great customer service but terrible internet service.